Should our digital devices be coded fema le? What is the impact to our psyche and our society of a generation observing predominantly female digital assistants inside and outside the home? And what does etiquette and politeness mean in a digital world,
Over the past year, I’ve published a series of posts on the topics of voice user interfaces and conversational user interfaces. While not quite equivalent, these two topics are fundamentally linked, and over the coming years the two experience classes will likely
After months of planning, part 2 of my European voice design speaking tour is upon us. I’m honored to be speaking 5 times across 3 cities: Copenhagen, Stockholm and Oslo. Many of the events are close to selling out, so if one
I am beyond delighted to formally share here that my “secret” Amazon project has finally been announced to the public and is making it into people’s homes. In 2014, I was hired into Amazon as employee #3 on the Echo Look project.
I had the extreme pleasure of debuting my interactive workshop on voice user interface design, “Giving Voice to Your Voice Designs,” at Interaction ’17 in New York this February. Following the successful launch of this workshop, I am now accepting inquiries about
We need to talk about Notifications in Facebook. Notification systems are near and dear to my heart; I’ve worked in some capacity on 4 different notification systems across multiple teams. Unfortunately, Facebook is getting a bit too aggressive these days… Facebook, I
In a world where Twitch and live video platforms are rapidly emerging, NBC’s Olympic coverage – often tape-delayed and difficult to track – deprived American audiences of the context they seek so hungrily. Shared, simultaneous experiences. The context a moment in time
I am a lifelong Pokémon fan (Pikachu was my ringbearer) that desperately wants Pokémon GO to survive and thrive. I think the game has tremendous, disruptive potential for the long term (you can read my initial writeup on Forbes.com.) But I’m also
My ability to acquire an augmented reality Pikachu is not the only reason July 2016 is a momentous month for me. Today marks my final day in just under 2 years at Amazon. I am genuinely grateful for the opportunity to work
I’m proud to introduce my first publicly released Alexa Skill, “Trainer Tips.” This (unofficial) Pokemon reference skill gives Alexa the ability to provide you with type matchup information while you’re in the thick of a battle. With 18 Pokemon types in the